• Our quotes tell you what you will get and what it will cost. Any overrun is at our expense
• Any information you give us is strictly confidential and never disclosed to anybody without your written consent
• CambsQuality is registered under the United Kingdom Data Protection Act 1998
• To answer your 'phone calls or call you back before the  end of the next working day
• To reply to your letters, faxes or e-mails within three working days and telephone fax or e-mail you with an initial reply if we cannot meet that promise
• To keep you informed about progress if we cannot sort out your enquiry immediately
• We strive for business excellence. To help achieve this we keep in touch with our customers to learn how effective our work has been
• And finally, we never make a promise we cannot keep

CambsQuality has set the objectives of the timely delivery of quality and environmental consultancy services of a high professional standard. The Company has set itself the goal of focussing on its customer’s requirements and continually improving its processes to serve them.